Identify the spaces needing attention and describe how they are used. Room names alone do not define cleaning tasks: include surface materials, furniture, and any restricted equipment. Ask which tasks can be included for your property.
Explain the cleaning concerns in shared spaces and any building rules. Specify responsibility for supplies, waste handling, and access. Confirm whether the requested tasks are available and how responsibilities will be divided.
List the floor types and any manufacturer care instructions you have. Routine cleaning and specialist restoration are different requirements. Do not assume carpet extraction, polishing, or other specialist treatments are included.
Tell us how the property is used, how often people visit, and the frequency you would like to discuss. The appropriate plan depends on the space; appointment times and recurring arrangements require confirmation.
Explain permitted cleaning hours, key or entry arrangements, alarms, and areas that must remain restricted. Discuss the handling of business information and personal belongings before any access arrangements are agreed.
Ask for a clear written description of the proposed work, supplies, frequency, exclusions, and charges. Specialist tasks and regulated environments require explicit confirmation rather than assumptions based on a general cleaning description.